Terms of service

TERMS OF SERVICE

Last updated: 4th March 2026

Please read these Terms of Service carefully before using the Luma Home website (www.lumahome.com.au).

1. AGREEMENT TO TERMS By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

2. USE OF OUR SITE You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates any applicable law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use of the site
  • Attempt to gain unauthorized access to any portion of the site
  • Use any automated system to access the site without our permission

3. PRODUCTS & PRICING

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products
  • Prices are in Australian Dollars (AUD) and are subject to change without notice
  • We strive to display accurate product information, but cannot guarantee that descriptions, images, or pricing are error-free

4. ORDERS & PAYMENT

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Payment must be received before orders are processed
  • Accepted payment methods are displayed at checkout

5. SHIPPING & DELIVERY Please refer to our Shipping Policy for detailed information about delivery times and shipping costs.

6. RETURNS & REFUNDS Please refer to our Refund Policy for information about returns, exchanges, and refunds.

7. INTELLECTUAL PROPERTY All content on this website, including text, images, logos, and designs, is the property of Luma Home and protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our written permission.

8. LIMITATION OF LIABILITY To the maximum extent permitted by law, Luma Home shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

9. PRIVACY Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

10. GOVERNING LAW These Terms of Service are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

11. CHANGES TO TERMS We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

12. CONTACT INFORMATION For questions about these Terms of Service, please contact us at: Email: info@lumahome.com.au Website: www.lumahome.com.au